Hibajee 24 Privacy Policy — your information is completely safe with us

Hibajee 24 takes your privacy very seriously. This Privacy Policy explains how Hibajee 24 collects your personal information, how and where that information is used, and what measures are taken to keep your data secure.

By using the Hibajee 24 website or app, you confirm that you have read and accepted this Privacy Policy. If you have any questions, our support team is always ready to help.

Hibajee 24 may collect the following types of information from you at various times:

Hibajee 24 uses the information it collects for the following purposes:

• Account management: To complete registration, login, and identity verification processes.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Service: To address your questions and resolve any complaints.
• Security: To prevent fraud, scams, and illegal activities.
• Service Improvement: To better understand your preferences and improve our services.
• Legal obligations: To comply with applicable laws and fulfill regulatory requirements.
• Contact: To send you important updates, bonus offers, or security notifications.

Hibajee 24 does not generally share your information with third parties. However, limited data may be shared in the following specific circumstances:

• Payment Processor: Approved payment gateways such as bKash, Nagad, or your bank, which process your transactions.
• Game Providers: Companies such as Pragmatic Play and Evolution Gaming, where minimal technical data is required to run the games.
• Legal requirement: In response to a court order or a lawful request from a government authority.
• Security Investigation: With the relevant authorities in cases involving serious fraud or criminal investigations.

In all such cases, only the minimum necessary information is shared.

Hibajee 24 uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience.

We use three types of cookies:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your language, theme, and preferences — can be disabled.
• Analytics Cookies: Used to understand which pages are most visited — can be disabled.

Hibajee 24 retains your data for as long as necessary or as required by law:

• All data is retained for as long as your account remains active.
• Upon account closure, transaction history may be retained for up to 5 years for legal compliance.
• Customer service conversations are generally retained for up to 2 years.
• When marketing consent is withdrawn, the relevant data is removed immediately.

As a Hibajee 24 member, you have the following rights:

The technical and organizational measures Hibajee 24 takes to protect your data:

• 256-bit SSL/TLS encryption on all communications.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Server access is strictly limited — only authorized staff may enter.
• Regular security audits and penetration testing.
• Automatic alerts are sent in the event of a suspicious login.
• Data backups are performed daily and stored in a separate, secure location.

Hibajee 24 services are strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor's data is present in our system, the account will be closed immediately and all associated data will be deleted.

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact the Hibajee 24 support team. We are available 24/7 and typically respond within 24 hours.

Keeping your data safe is our highest priority and our greatest commitment. Hibajee 24 will always be here for you.